Thank you for shopping with UKute.lk.

 

We are committed to delivering authentic UK beauty, skincare, haircare, and wellness products safely and efficiently across Sri Lanka.

 

Order Processing

* Orders are processed within 1–2 business days after payment confirmation.

* Orders placed on weekends or public holidays will be processed on the next business day.

* You will receive a confirmation once your order has been dispatched.

 

Delivery

* We deliver islandwide across Sri Lanka.

* Delivery times may vary depending on your location.

* Estimated delivery time is 2–5 business days after dispatch.

* Delivery delays may occur due to weather, courier issues, or other unforeseen circumstances.

 

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order value. Free shipping promotions may be available from time to time.

 

Order Tracking

If tracking is available, you will receive your tracking details once your order has been shipped.

 

Incorrect Address

Please ensure your delivery information is accurate. UKUTE.LK is not responsible for delays or additional charges caused by incorrect or incomplete shipping details.

 

Contact Us

If you have any questions regarding your order, please contact our customer support team via email or WhatsApp.